FAQ

Have questions? We've got answers.

At Felicia's Finest, we believe you should feel completely confident before you treat yourself. Below you'll find everything you need to know about our small-batch luxury whipped body butter — from ingredients and scent selection to shipping and care. If you don't see your question here, we're always just an email away.

About Our Products

What makes Felicia's Finest body butter different from other moisturizers?

Our luxury whipped body butter is handcrafted in small batches using a rich blend of premium butters and nourishing oils. Unlike store-bought lotions, our formula is free from water and fillers — so every application delivers deep, lasting hydration with a velvety finish that absorbs beautifully without leaving a greasy feel. It's the kind of moisturizer that actually works.

Is your body butter greasy?

Not at all. Our whipped body butter is formulated to melt into the skin quickly, leaving it soft, smooth, and hydrated — never heavy or greasy. The addition of arrowroot powder and kaolin clay helps create that clean, comfortable finish.

Is your body butter handmade?

Yes. Every jar of Felicia's Finest is handcrafted in small batches to ensure quality, consistency, and care in every product. Small-batch production means fresher ingredients and more attention to detail than mass-produced alternatives.

What skin types is your body butter good for?

Our whipped body butter is suitable for most skin types, including dry, normal, and combination skin. It's especially loved by those with very dry skin who need rich, lasting moisture. If you have sensitive skin, we recommend our fragrance-free Bare formula.

Do you offer a fragrance-free option?

Yes! Bare is our fragrance-free whipped body butter — the same luxurious formula without any added scent. It's perfect for those with fragrance sensitivities or who simply prefer an unscented moisturizer.

How do I choose a scent for a bundle?

For bundle products, simply select your preferred scents using the scent selection options before adding to your cart. Not sure where to start? Our Discovery Pack is a great way to try multiple scents before committing to a full size.

Ingredients & Safety

What ingredients are in your whipped body butter?

Our formula is crafted with:

  • Shea Butter
  • Mango Butter
  • Cocoa Butter
  • Jojoba Oil
  • Argan Oil
  • Rosehip Oil
  • Arrowroot Powder
  • Kaolin Clay
  • Cetyl Alcohol
  • Vitamin E
  • Fragrance (except Bare, which is fragrance-free)

We use premium, skin-loving ingredients chosen for their hydrating and nourishing properties.

Are your products safe for sensitive skin?

Our products are formulated with gentle, skin-loving ingredients. However, everyone's skin is different. If you have known sensitivities or allergies, we recommend reviewing the full ingredient list before purchasing. Our Bare Indulgence formula is fragrance-free and a great option for sensitive skin. If you have a specific concern, feel free to reach out before ordering.

Are your products tested on animals?

No. Felicia's Finest products are cruelty-free.

Do your products contain parabens or sulfates?

No. Our formulas are free from parabens and sulfates.

Orders & Shipping

How long does it take to process my order?

Because every order is handcrafted and carefully packed just for you, orders are typically processed within 2–4 business days. We take the time to make sure your order leaves in perfect condition.

How long does shipping take?

Once your order ships, delivery typically takes 3–7 business days depending on your location. You'll receive a tracking email as soon as your order is on its way.

How much does shipping cost?

  • Flat Rate Shipping: $5.95
  • Priority Shipping: $11.95
  • Free Shipping: On all U.S. orders of $45 or more

Will I receive tracking information?

Yes! You'll receive an email with your tracking number as soon as your order ships. If you don't see it, check your spam folder or reach out and we'll help.

Product Care

How should I store my whipped body butter?

Store your body butter in a cool, dry place away from direct sunlight and heat. Because our products are made with natural butters and oils, high temperatures may cause softening or melting — this is completely normal and does not affect quality.

My body butter melted during shipping. Is it still safe to use?

Yes, absolutely. Your body butter is completely safe to use. Simply place the jar in the refrigerator for 15–30 minutes until it firms back up. The texture may become slightly smoother after melting, but the quality and performance remain exactly the same.

Returns & Exchanges

What is your return policy?

Due to the personal nature of our skincare products, all sales are final. We are unable to accept returns, exchanges, or refunds for change of mind, scent preferences, or individual skin reactions. We encourage you to review product descriptions and the full ingredient list carefully before placing your order.

What if my order arrives damaged or incorrect?

We're so sorry if that happens! Please contact us within 48 hours of delivery with your order number and clear photos of the issue. If your claim is approved, we'll gladly send a replacement or provide store credit.

Additional Information

What isn't covered?

Felicia's Finest is not responsible for:

  • Individual skin reactions or sensitivities
  • Improper storage
  • Melting caused by excessive heat after delivery
  • Shipping delays caused by the carrier

Still Have Questions?

We're always happy to help!

📧 feliciasfinest@yahoo.com

Thank you for supporting Felicia's Finest. Every order supports a small business, and we truly appreciate you being here. 💜